Ebay selling my missing amplifier

What a nightmare. The box is trashed, and who knows what kind of shape the amp is in. 

Curious what shipper you used?

In my business and personal experience with FedEx and UPS, insurance just means they look a little harder for the lost item, then refuse to pay.  

@wesheadley 

It is extremely rare for FedEx or UPS to lose a shipment like this -- especially if was insured.

@ghasley 

here’s the way it works. If you ship something and say have $1,000 insurance from Fedex and then they lose it, they pay off. 

Total BS. No it is not, and no they do not.

I have no idea how high value packages are shipped? Wrong again @wesheadley 

I'm an executive at a medical device company. We ship large, very expensive devices across the US and around the world every day.

Things get lost, damaged during shipping, scheduled pick ups for RMAs don't happen, and getting paid on an insurance claim is nearly impossible and requires a ridiculous amount of time and resources. 

Buying insurance often just means they'll look harder for your missing package.

You were lucky with your one experience with a UPS claim.

I also have one personal experience with a UPS claim for damage in transit, and they refused to pay it even with extensive photo documentation. 

@wesheadley I did not change the subject.

Things get lost, damaged during shipping, scheduled pick ups for RMAs don't happen, and getting paid on an insurance claim is nearly impossible and requires a ridiculous amount of time and resources. 

The singular example about a damaged item was my one and only personal example of being screwed by UPS.

Dozens of business examples. And all of our packaging has been drop tested by FedEx and they still make it difficult regardless of loss or damage.

In my case, the item was shipped in a custom wooden crate (real, solid wood, not fiber or particle board). Entire packing process and the pick up of the pristine crate was documented with video. The lid was screwed in by 8 long screws, and they still managed to destroy it. 

The point is that major shippers do everything they possible can to avoid paying all claims. Also, in the case of UPS, claims are administered by a separate company, which operates on a for-profit basis.