Sooooo…. What was the solution? I just signed back up for annual Qobuz after cancelling a year ago. I guess they kept my account credentials in their system as a trial (with the 15 second snippets). After signing back in through my streamer service (Cambridge) I’m only getting 15 second samples. Signed out and back in. Their app still shows me as being a base member with no streaming rights. Wondering if they only do account updates when they’re in the office since I received no confirmation email etc.
i sent a request for help but the bot responded they’re closed till Tuesday. Pretty disappointing restart and a reminder why I let my account lapse in the past. I’m assuming it’ll work out but they could improve their business operation.
any help appreciated.