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Denafrips Aries II and Mac laptop issue

hi all

Recently got a Denafrips Aries II and I am trying to use it with my Mac laptops, both running latest MacOS Big Sur.  I seem to be having issues where the laptops either freeze up or become super slow when I connect the unit via USB. Sometimes it works, but then when i disconnect and reconnect Mac does not detect it anymore and the same problem repeats. 

I just installed the latest firmware too last night. Initially I thought it helped. But the same issues came back soon. Has anybody had this experience? I see this with both my laptops, one is older and other is very new.  Not sure if this is a Big Sur compatibility issue.

I primarily use Mac for my listening and if I cant get this resolved I will have to send the unit back.

Many thanks! 
flyby
olivermeyet
13 posts
 
It says file not found

xprog is not recognized as an internal or external command, operable program or batch file. Failed, please try again. 
Any ideas what I’m doing wrong?
olivermeyet
13 posts
 
Ok I worked it out. I’m not used to windows it’s like a foreign language. So I had to extract it first which I thought it was doing anyways. 
ryebucky1's avatar
ryebucky1
1 posts
 
I am having the same issue. The firmware update looks very complicated, especially for a non-PC user (I won’t even get into the issue of having to find a windows laptop to do this).

olivermeyet, any tips that will help me avoid the issue you had? 
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