2. misc-audio
  3. 176266-7191

Decline or accept upon receipt of damaged gear

I'd appreciate the forum's opinion...

I recently purchased a used amplifier from an online seller.  Payment was sent and the amplifier was shipped via common carrier.  Upon arrival, the package and amplifier inside was visibly damaged.  An inspection through the holes in the damaged box found no packing materials.  After taking photographs, was it more appropriate to decline or to accept the shipment before working with the seller for resolution?

allison2

Showing 1 response by carlsbad

carlsbad's avatar
carlsbad
1,551 posts
 

So I have never refused shipment on a package.  Never been in a situation where i had an option to.  So tell me what happens when you decline a damaged package?

I assume it will go back to sender.  

I assume you save on return shipping. 

What if he opens it and it isn't damaged?  Do you get to pay for shipping again?

If it is damaged, then you ask for your money back and generally get it?

Thanks,

Jerr

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