DCS Sending Legal Notice To Reviewer (Golden Sound) Over an Old Review of Their Bartok DAC


I saw this You Tube video which was posted by Headphones.com which at the beginning talked about the site taking the side of Golden Sound (GS) & then GS himself going through the details of what happened (his side of the story).

https://youtu.be/R7NxRFT6FiI

While I am not taking any sides until DCS comes out with their story publicly. While we all are aware that many times companies force reviewers to remove the criticism of their products by employing different ways. But what should be the way forward about the reviews for reviewers and companies?

Can we as the end consumers and as a community come-up with the framework around reviews?

 

Regards,

Audio_phool

audio_phool

Showing 3 responses by mahler123

Wow if a reviewer tries to extort a manufacturer it would seem the manufacturer could document the extortion attempt and put it out there.  The loss of credibility would end that reviewing career.

  And I suppose the reverse is true.  The reviewer documenting an intimidation attempt by dCS would be enough to forever cross that manufacturer off of my list.  They must be desperate.  Their gear is stratospherically priced but given the fast development of digital technology much lower priced gear can yield similar results 

It’s really a convoluted I said you said.  Having read the dCS response I would note:

1) they admit that they sent intimidating emails

2) the make many references to demands made by their legal counsel, and deadlines set to meet those demands.  They seem to duck the issue of what they would do if those demands are not meet.  Their disclaimer at the beginning that they didn’t use the word litigation is disingenuous.  Having a Lawyer issuing demands with deadlines attached is clearly threatening. 
3) dCS seems greatly perturbed that the reviewer did not have a dCS rep set up his system.  I would argue that this is more representative of what a real world user would be doing 

4) imo the correct policy for dCS to pursue would have been to issue a statement correcting what they perceived as factual errors in the review and left it at that