Counterpoint SA-1000 Phono Stage Issue


Good Morning all,

First time posting here! 

I've had an SA-1000 preamp for over a year now, absolutely love the sound, and the phono stage to boot! My issue is, in order to enable to enable the "high gain" option on the selector switch for Phono, you need to move the two internal shunts from the position "1-2" to the position "3-4" (there are 4 pins, the shunts cover two at a time). I've always had MM cartridges, but was recently gifted a Denon 103, so I need it setup for MC. When I move the shunts over to the "3-4" position (which according to what little I can find on the internet is the what I should be doing), I get no sound on either of the phono options on the input selector, and I get some hum/electrical noise from the speakers. I don't have the owner's manual. Any help here would be appreciated!

Worth noting, in the "1-2" setting, which it has been on since I got the pre, it works fine and sounds amazing. The Denon 103 cart still works on this setting, but I have to crank the volume up to 75% to get a decent listening level, with my MM cart (Ortofon Bronze 2M) I need to put it at about 25% to achieve the same listening level.

 

Cheers!

jaret

Thanks @bigkidz !

So the tubes are not used at all in the MC stage? Another member here actually recommended a local guy to me for repair, it’s with him now.

@jaret 

The counterpoint phono stage uses a kind of hybrid technology.  The circuit uses tube section when using mm, and uses jet section when using Mc.  Unfortunately, the noise using jet is very loud.  The jet maybe aged out and no good one available.  Just use low gain setting, and use Mc transformers for Mc,  that way sounds better and much less noise

@bigkidz thanks.

i searched for that, is that your company? Not sure how you want me to proceed here. I’m going to message you my email address, that would be easier if you don’t mind.

@jaret 

 you messaged me but Im blocked from getting back to you

 

search vujdeaudio 

Thanks @tony1954 !

So based on that I would draw the conclusion that something needs to be repaired. As I’ve done the process correctly. Damn.

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Thanks but I’ve tried and Hifi Engine is closed for registration.  No way to access for new people unfortunately. If you happen to have access and could email me the manual I would be very grateful!

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Hey! Thanks for the reply.

I should have mentioned that I have tried this, I get no signal, and the same "noise" on both phono options on the selector switch.

After moving the shunt to 3-4 position, you would need to switch the Selector to other Phono position in order to get the signal through.