Clearaudio Concept TT subpar sound quality

Hi all,

happy to have joined this great community and I hope you guys can help me.

I have a Concept turntable with concept arm and MM Clearaudio standard cartridge. The basic setup. It is connected to a Pro-Ject Phono Box E BT preamp that goes into a streaming hub (via a 3.5mm aux) and from there to my Buchardt A500 speakers. Lots of things the purists will not like but I am not a hardcore purist, so that’s ok.

My problem: the music coming out from the turntable is way worse than the same music being streamed from Spotify. So much that I am currently listening music only via Spotify. The sound from the turntable lacks in clarity and it seems to “saturate” the speakers.

I have verified the track force of the cartridge which is between 2 and 2.2 (depending where on the platter).

I am thinking the problem could be resolved with a better cartridge and phono preamp but would like to know what you guys think.

Thanks!!