What I think this shows is the erosion of the function of B&M stores. Before the internet, that's where you went to see, check out, and hear (!! what a concept) equipment. If you liked what you heard, you started to think you might buy it, and made a couple more trips back.
These days, it's much more probable it will sell over the internet. The B&M space is essentially functioning as a warehouse/shipping center. If this merchant wants to maintain the impression of a real B&M store, a customer should be able to come in, look around, and check out anything. That's part of the cost of doing business.
These days, it's much more probable it will sell over the internet. The B&M space is essentially functioning as a warehouse/shipping center. If this merchant wants to maintain the impression of a real B&M store, a customer should be able to come in, look around, and check out anything. That's part of the cost of doing business.