dhite, I am surprised you got rebuffed by both Peter Ledermann and your dealer who sold you the Sussuro. The former is perhaps excusable if PL was just having a bad day. The latter is inexcusable, because it constitutes poor customer service. SS did a re-tip for me several years ago, and the results were not good. I reported my dissatisfaction to Peter, in the context of a phone call, and while it may have required two or three contacts, he did finally ask me to return it for his personal inspection. In the event, he did find a fault with the work done in his shop, fixed it, and sent it back with no charge and a sort of apology. I cannot imagine why he would not offered at the very least to have you return the cartridge for his inspection. Perhaps he is overwhelmed with the work these days. May I ask what resistive load you did use with the Sussuro? Thanks.
Cartridge Advice Please
I would love to hear from others that have traveled the same or a similar path.
My system is the previous Gen of Audio Research REF gear with the 75SE amp, 5SE preamp and 2SE phonostage with the Rega P10 playing Wilson Sophia 1. I listen to a lot of rock, R&B, blues, jazz, folk
My previous cartridge of about 2 years was a Benz Micro Wood SM. I got it new and loved it from the first record. My current cartridge is the Kiseki Purple Heart which I love even more and also have loved from the beginning. I got is used with about 200 hours, lol. So many people listen for 200 hours and then sell. I am fine with used but have always found that 150-200 hour statistic funny.
It has been about 9 months and I am happy with every other aspect of my system so would like to experiment with a new cartridge. Here are the ones that didn't work
SoundSmith Sussuro MkII ES - I liked it but with a 0.4mV rating it required my 5SE volume to be around 20 higher than the Purple Heart rated at 0.48mV. That makes no sense and it caused a buzz to be audible from my speakers between albums/tracks when listening at moderately loud volumes. Mr. Peter said there was nothing wrong with it and felt no need for me to send it in so I sold it.
Rega Aphelion 2 - This came used on my P10 and my mind was set on selling to justify the P10 upgrade so not sure I gave it the best chance but it sounded bright to me.
Rega Apheta 3 - Same deal as above, came on my previous RP10 and also sounded bright.
My initial thoughts are:
Koetsu
Lyra
Higher level Benz
Ortofon
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@lewm - I know we have to take online commentary with a chunk of salt but I have been in sales for all of my life and pride myself on empathy and being open-minded. As I mentioned it was very disappointing how responsive and helpful the SS group and Peter were when I was considering their cartridge and then how it was when I had a problem. I can't remember the dealer's policy as it was online and had never dealt with them before but I know I couldn't just return it as it was beyond that point. I made it out with minimal loss so was happy to just walk away from the deal and have no further curiosity of SS cartridges. I used all the load settings offered by my 2SE: 47K, 1000, 500, 200, 100, 50 ohms. The recommended is >/= 470 so 500 was the optimal choice. It did sound the best and loudest there, but again, where I can listen to my Kiseki with 0.48mV output at a loud volume at 50 on most records, I was at 70+ on the SS with 0.40mV. My Benz is the medium output at 0.8mV and there was not much difference between it and the Kiseki, maybe a few volume points, which tells me the difference between the Kiseki and the SS should have been barely noticeable. I believe in SS and Peter's passion and skills but simply had a very bad experience. |
Hi, I used and loved the Benz Wood too, then I changed my TT from Michell to Avid (I remain in the UK shop) keeping my SME V tonearm. My new cartridge is Benz LP and is great. If you have an arm that doesn't support heavy cartridges, I suggest you LP and not LPS, because this is almost heavier twice than LP without improvements. |
@dhite71 , that is an unfortunate experience you had with PL. I had a high output Voice and after about 50 hours it started mistracking. Inspection showed the stylus was pointed in an odd direction. The cantilever had twisted in it's fitting! I took a picture and emailed it to SS. Peter messaged me and just said, "call" and the number, which I did. He told me to send him the cartridge and to label the box, "For Peter's desk only." I had a brand new cartridge 4 days later. So, Peter must have had a bad day or somehow you rubbed him the wrong way, whatever. The Voice is a high output version of the Sussurro and in most systems a much better cartridge and you would have had no problems with output. If you want to improve the performance of your system you have to move up the chain. I think the MSL does that nicely. Be patient and save up, that advice coming from an immediate gratification freak, but there you are. |
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