Butcher Block Acoustics - What have they been up to?

I am glad the parts arrived safely, I just wonder if they are missing pre-fab inserts which could save them a lot of time, or if they couldn’t make the packaging easier to open and recycle. Of course, I only nit pick like this because I’m an audiophile.

The packing material was an odd assortment of re-used cardboard, home made corner reinforcements and machine cut open cell parts and bubble wrap, and lots and lots of tape holding it all together.

Butcher Block sounds like quality control issues.

The rack itself had no QC issues at all and came obsessively packed.  It was more about the difficulties in unpacking and recycling the materials.

I just got my 3 shelf Rigidrack.  Really excellent build quality with some caveats:

• No spares for anything. All screws and caps are exactly the right amount, so hopefully you don't need a replacement.
• Pilot holes could be improved by counter sinking.  It's really hard to align those little holes sometimes.
• OMG the packing materials.  While securely packed this seems like a very manual process, with copious amounts of packing tape, straps, and open cell foam.  It has taken me longer to break down the boxes and sort them into recycle/trash containers than it did to assemble the shelves.

I sent an e-mail and the reply answered my questions:

We just had an extremely busy holiday season and expect replenishment in approximately two weeks.

Sounds like a good plan. How long was the wait for you, @gdnrbob