The BP17cubed is definitely a little noiser and inconsistent than most. I heard it on my own unit, should have checked the SNR before buying.
Bp17 cube preamp
Hi,
i bought a Bryston bp27 3. After about 2.5 weeks, I noticed a rather loud hum coming from my midrange drivers, in addition to a too loud hiss from the tweeter. I have heard a bit of a hiss from tweeters but I've had to put my ear up to the grill to hear. I called Vermont, and he said there is definitely a problem.
since it's so new (and expensive), I asked for a new one. The employee I was communicating with went incommunicado. No help. Before I bought it, he was helpful. Hmmmmm.
I also offfered to take a b6 in place of the 17. No answer again. Incommunicado for the decision maker. I offered to take the $700 hit in price difference. Nothing. Not reading my emails anymore I think. I thought I was buying from a great company. I sent it off for repair.
almost brand new (used very little), I think one of ,one of my options should have been taken.
VERY disappointed in this company.
i bought a Bryston bp27 3. After about 2.5 weeks, I noticed a rather loud hum coming from my midrange drivers, in addition to a too loud hiss from the tweeter. I have heard a bit of a hiss from tweeters but I've had to put my ear up to the grill to hear. I called Vermont, and he said there is definitely a problem.
since it's so new (and expensive), I asked for a new one. The employee I was communicating with went incommunicado. No help. Before I bought it, he was helpful. Hmmmmm.
I also offfered to take a b6 in place of the 17. No answer again. Incommunicado for the decision maker. I offered to take the $700 hit in price difference. Nothing. Not reading my emails anymore I think. I thought I was buying from a great company. I sent it off for repair.
almost brand new (used very little), I think one of ,one of my options should have been taken.
VERY disappointed in this company.
6 responses Add your response
1) Try AudioCircle first and speak with James Tanner. https://www.audiocircle.com/index.php?board=57.0 2) Telephone Bryston in Peterborough, Ontario, Canada ask for James Tanner 3) Email Bryston Customer Support or Sales jamestanner@bryston.ca I do not own Bryston anymore but poor customer service is the last thing I would associate with them. |