Blusound app for Windows, upgrade issues


So I use this for my NAC C658. All works great until a new version is released. The unit itself upgrades fine, but installing the latest version (the windows control app) causes a freeze half way into the install. The last upgrade, they gave me a private direct dl link, after a week of no reply then another week of explaining their upgrade doesn't work on windows. Apparently I was speaking Sanskrit as they were baffled. New ver released a few days ago, and I'm going through it all again. 
Anyhoots, anyone having success with this?
128x128zufan

Showing 1 response by gdnrbob

All my upgrades have been without issue on my Windows machine.
I would look at your firewall, if you have one, first.
Second, open a ticket with Bluesound again. Hopefully, they can do a remote check to find the issue. It takes time, but it is worth it.
I, too, had Bluesound issues, but after a few remote checks, it was finally resolved.
Bob