BlueSound Stinks(!), anyone?


I am looking for your help.  We recently switched from Sonos to BlueSound to get higher streaming rates.  So far we have had consistent problems and issues(!!).  Specifically, about 50% of the time my and my wife's BlueSound app does not recognize the Node 2i's.  When I delete the app, reinstall it and reconnect the Nodes, we again have the same problems at least 50% of the time.  It is simply a joke of a product and I find we are not alone.  I have tried just about everything.

Also, when I go online to get help, I find that I am not alone and there is a tsunami of negative (to the degree of very hostile) comments about BlueSound and for the most part it is the same issue.  I have tried just about everything and I am about to simply trash/sell mine and go back to Sonos.  If I do go back to Sonos, I will also leave a stream of bad comments on every forum I can since going back to Sonos will represent a big financial loss to me simply because Bluesound is an irresponsible/deceptive company at my expense.

Alternatively, I just want it to reliably work.  Do you you have and advice and/or guidance to get Bluesound to reliably work?  Is there a better alternative to to get higher bit rates thank Bluesound?

Thank you in advance for your help.  Dave


butterman

Showing 1 response by veerossi

I can’t say bad at all about Bluesound.
I’m sorry to hear about the trouble you experienced. What a bummer.
I had some NAS setup questions a long time ago and they responded to my email within a couple days with the information I needed to solve my problem.
I do recommend them and feel they offer a great value- especially for people just getting into our hobby.

I have Lumin as well. They make great stuff, but their software leaves a lot to be desired. I hope some day Lumin’s app will be as reliable and as user friendly as Bluesound’s.

I currently enjoy:
2qty- Pulse 2i mini’s (wireless)
node 2 (ran wireless for a long time, currently wired)
power node (wired and wireless)
pulse 2 (wireless)