Bluesound is one of the few streaming product companies that fully support the product. I have had dealings with them on different connectivity questions and have always got the correct answer and issues solved. It’s not always plug and play, because frankly it does so much.
Bluesound Node help
I purchased a nice current model node here a while back with HDMI input on it. I have Sony TV only two years old with ARC and also eARC on it for the HDMI. I can not figure it out, wont work when I use it. I get good sound with another DAC using toslink from the Sony but nothing with the Node. In fact, I am struggling a lot with the Node. I can not get it to do what it does best and work flawlessly with my phone. I installed the app but it does not always sync or turn on at all. I can only use the bluetooth to get it to work. Is there a website or manual or help out there. I may have to just sell it. Is nice unit and has potential I just know it. Can someone help?