Bluesound Node dropping out


I've had this happen on 2 different Nodes... a 2i and now an N130 so I  thought it might be good to share.

After listening to a few tracks without issues, the music acts as though it has been paused for 5-6 seconds before resuming at the point where it paused. It happens with increasing frequency.

I ran a router speed test and a mesh test.. all was good at 963 Mbs.

I put 4k movies on 3 TV's... everything was sharp and smooth.

restarted the Node a couple times... no change.

I restarted the mesh access point to which the Node is connected via cat7 cable... no change.

Lastly, I restarted the fiberjack and router and the problem went away.

This has only happened twice in 2 years so it's not an acute issue, but it was a bit of a head-scratcher and waste of listening time, so I wanted to share to possibly save someone else some time.

 

mwinkc
Post removed 

@dean_palmer Thanks, but I stated the solution... the fiber jack or router just needed to be restarted.

Wired and wireless speed tests were optimum.

Just giving people with Google Fiber a "heads up" with the intent of saving them all the trouble-shooting I went through.

Played Qobuz on phone using HR tracks to the Node via Bluetooth.. no problem.

Radio Paradise exhibited the problem when streamed by the Node.

There was just a glitch in the fiberjack or the router. (Rebooted both at same time).  Like you suggested...the router or fiberjack was probably having trouble keeping the buffer supplied, due to needing to be restarted.

3 TVs, 2 of which are wireless, streamed 4k content with no buffering at all while the Node had trouble.

 

Sounds like the network can't supply the files as fast and consistently as the Node needs to buffer them to play. Look at the internet service devices including any network hubs. Do a speed test using your computer to see the state of your network flow.