Bluesound Node 2i - Headphone Noise


Hi everyone,

I recently purchased a new Bluesound Node 2i for streaming Tidal and Qobuz. To start with I'll be listening with my V-Moda headphones. I set the unit up without any issues and plugged my headphones into the 3.5mm front jack. I noticed a crackling sound before playing any music. I had a cheaper pair of in-ear headphones to hand so tried them and could still hear the noise.

Next I connected the unit to my AV receiver using a coax cable to check for noise through speakers, but there was none. I checked the headphones again with the AV receiver connected and there was no noise.

As soon as I disconnected the coax cable the noise came back in the headphones. I also noticed if I touched the coax out connector the noise stopped.

I've since sent the unit back to the vendor and they've agreed on a replacement.  Hopefully I was just very unlucky and the replacement unit will be fine.

Has anyone else experienced this problem with a Node 2i ?

Thanks,
Andy.
andyb90
I haven't with mine and I have two of them.   That is a classic symptom of a missing or open ground.   Getting a new unit is a wise move.
The replacement unit also had headphone noise. I just got an IFI groundhog and connected it to the unit. I no longer hear any noise, so it looks to have resolved the issue.