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Beware MSS Hifi, avoid Fraud

I have been swindled by MSS HIfi. If you deal with them your risk getting cheated. I bought a system from them and they lied about all the equipment. CD player was broken and they kept sending it back claiming it had been repaired. Then they traded for a PS Audio Perfectwave system that was defective. They sold me a "new" Benchmark HDR that was used, and a forged serial number. Then the benchmark died. The story is much longer with even more fraud. Given the opportunity to make it right, they chose to lie more.
These guys make a living selling questionable equipment and sticking you with something that is not as advertised. Due to using a credit card I was able to get some satisfaction by disputing the charge. However, they still fight to keep my money even after I returned the equipment. Stay away from MSS Hifi.
rex2381

Showing 1 response by ozzy

ozzy's avatar
ozzy
7,576 posts
 
I dont agree.
I bought from Higherfi/USA a so called mint, recently made Cary 306 SACD CD player.

Well it wouldnt' eject the disc's. Once I traced the serial number with Cary I found it was at least 5 years old.

No remedy from Higherfi/USA, it cost me $800 to bring it up to spec and to the current model with the fix to the known problem with earlier models not ejecting the disc.
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