Best and Worst customer service?


My vote goes for Sonic Frontiers, as Best! I was contacted within an hours, after e-mailing a question. Wery friendly and helpfull!(they can count me-in on the next purchase) Thw Worst? Linn audio! It's been over a month since i submited a Q! I am stll e-mailing the question...i am sort of amused by now!
eldragon

Showing 1 response by theduke

Worst customer service? Why that would have to be Woodbridge Stereo in West Caldwell, NJ. About two years ago I went into their absolutely empty showroom and encountered two young salesman hacking around on the internet for five minutes before even looking up at me. I told them I was there to audition the Adcom GCD-750 cd player. After a few minutes more of waiting an older salesman came out and took me into a listening room. Just as we entered the room a young couple came in and announced that they were interested in a home theatre system. The salesman( can you believe this!) walked right out of the room , took them into another showroom, closed the door and began a lengthy demonstration. I waited in the soundroom and in front of the home theatre room in full view of this jerk and he ignored me for twenty minutes. Finally, I walked out, past the internet junkies who didn't even raise their heads.
An hour later I called Woodbridge Stereo and told the offending salesman how incredibly rude he was. I told him my visit was a serious inquiry and I would take my business elsewhere. I will never buy anything from Woodbridge Stereo. Beware!