Just wanted to see how you resolved this. Have you reached out to Bel Canto support? I found them very responsive when I needed things checked on my BC pieces.
Bel Canto CD3t transport replacement
I'm beginning the search for a new transport due to my BC being inoperable, I was currently using it to pair with a Bel Canto DAC 2.8 providing sound through my Focal Stellia headphones. I was in the process of "burning" in the system and tried to change the cd when the transport locked up and it now can't be opened for insertion of a cd.. I'm thinking that I might be better off replacing it with a top notch alternative than dealing with the shipping, waiting cost.. Any thoughts on a suitable replacement?