The B&Ws are mfgr rated at 88db @ 8 ohms; the KEFs 87db @ 4 ohms. Were they or the other pair you auditioned level matched for comparison? It wouldn't hurt to bring your own SPL meter into any serious listening comparison. Generally, the lower the listening volume, the more dramatic the sensitivity benefit
Assuming so, these are large, long established & reputable brands with big R&D budgets. If any of their products at any above mass-market prices ever sound like there is something truly wrong, there probably is. Now, I don't mean "the LS50s have almost no 20 hz bass" - I mean when they fail to meet reasonable expectations. You're doing the store a service by pointing it out. It's not just a potential wiring issue - the component(s) being auditioned could be faulty.