Jeanene, great to hear you are happy with your purchase! That's a pretty big step-up also getting the PMDT :-). I found a PMDT manual, and there are several possibilites why you can't get them to talk together: 1st, I thought that when you bought a PMDT, Proceed was supposed to provide a specific RJ-45 cable to connect it to an AVP or AVP2. I'm not sure, but I don't think any old telephone cord will do.
2nd, make sure the PMDT input name on the AVP is PMDT.
3rd, your AVP has to have version 3.0 or later. When you go into your AVP settings you can find this. Or, in the about box the date has to be 10/22/99 or later. If it isn't, you'll need to get a firmware update to get them to talk to one another.
4th, your AVP needs to have the PHAST daughtercard installed.
I'm not sure if you have a Madrigal dealer in your area familiar that could help with the AVP or not. I contacted Harmon when I was having problems a couple years ago, and they got it straightened out pretty quickly. Other people have complained of going months without any resolution.
Good luck and let us know how it turns out.
2nd, make sure the PMDT input name on the AVP is PMDT.
3rd, your AVP has to have version 3.0 or later. When you go into your AVP settings you can find this. Or, in the about box the date has to be 10/22/99 or later. If it isn't, you'll need to get a firmware update to get them to talk to one another.
4th, your AVP needs to have the PHAST daughtercard installed.
I'm not sure if you have a Madrigal dealer in your area familiar that could help with the AVP or not. I contacted Harmon when I was having problems a couple years ago, and they got it straightened out pretty quickly. Other people have complained of going months without any resolution.
Good luck and let us know how it turns out.