Aurender Conductor App

Is anyone else having a problem with this app? I can't seem to connect, I reached out for support but haven't heard back.

joeyfed5505-28-2022 1:06pm

hgeifman Details Discussions Posts This discussion Message User 2,113 posts 05-28-2022 at 10:27pm Copy Comment URL Report Comment Edit Delete Pleas log an Aurender remote support request so they can access your unit. Go to settings, help and look for remote support request. The Memorial Day holiday may delay a response but please log it asap.
hgeifman Details Discussions Posts This discussion Message User 2,113 posts 05-28-2022 at 08:18pm Copy Comment URL Report Comment Edit Delete My Aurender Conductor App connects perfectly to my Aurender N20 server. I do not understand why yours does not. You have completed the items I was going to suggest. Deleting the Conductor App and re-installing is the best option. I also suggest unplugging your Aurender, wait 2 minutes and restart. please log a remote request with Aurender. Please keep us posted.
hgeifman Details Discussions Posts This discussion Message User 2,113 posts 05-29-2022 at 04:26pm Copy Comment URL Report Comment Edit Delete @joeyfed55, I hope the suggestions from Aurender Support solve your Conductor App connection problem. Please keep us posted.
hgeifman Details Discussions Posts This discussion Message User 2,113 posts 02-04-2024 at 04:16pm Copy Comment URL Report Comment Edit Delete @jscottm, this is a great question and suggestion. All corrupted files should be handled as you suggested. Please log an Aurender remote support request and ask them. Thanks.