Audio Research service

I have heard that ARC's service is not the greatest, is there truth to this? Give your experience.

brianmgrarcom12-06-2002 12:47am

autospec Details Discussions Posts This discussion Message User 451 posts 02-15-2003 at 01:37am Copy Comment URL Report Comment Edit Delete I can only add that I have owned 20 pieces of Audio Research equipment and I have always had perfect service from Leonard and the service department at Audio Research.I have a piece of Muse equipment and I can't even get to talk to anyone.....ARC is as good as it gets.
autospec Details Discussions Posts This discussion Message User 451 posts 06-12-2003 at 04:50am Copy Comment URL Report Comment Edit Delete Audio Research did warranty work on my LS-1 when it was five years old, it can't get any better than that.
autospec Details Discussions Posts This discussion Message User 451 posts 02-08-2016 at 09:01am Copy Comment URL Report Comment Edit Delete Leonard isn't there anymore, and Audio Research service doesn't seem to be there either.........I wish I could say I had a good experience, but I can't........My remote being lost on the last service I had on a LS-10 was too much.......They don't have the remotes anymore and don't seem to know where to get one, my loss.......I now have a 5500.00 LS-10 with no remote........