Audioeden is an excellent retailer. I've bought numerous items from them and they have always taken excellent care of me. They are honourable gentlemen and will make sure you are happy.
We Canadians over here have the same problem in dealing with the United States. I do think both countries are at fault by trying to maximize tax revenues in other words greedy governments. And someone mentioned that All you have to do you know the rules. In my experience that is totally incorrect I had items coming by FedEx that were mine and marked as going for repair but they stilled charged duty. When I pointed it out they just say that I can appeal the process. Obviously no one does that for 20or 30 bucks. One of my rules now is never use FedEx or UPS always use regular mail. This way you at least will be treated fairly regarding the duties.
We Canadians over here have the same problem in dealing with the United States. I do think both countries are at fault by trying to maximize tax revenues in other words greedy governments. And someone mentioned that All you have to do you know the rules. In my experience that is totally incorrect I had items coming by FedEx that were mine and marked as going for repair but they stilled charged duty. When I pointed it out they just say that I can appeal the process. Obviously no one does that for 20or 30 bucks. One of my rules now is never use FedEx or UPS always use regular mail. This way you at least will be treated fairly regarding the duties.