Are the folks at Vandersteen ok?

Yup, he can be a bit curt, and I do think he rubs people the wrong way, but I can tell he is a straight shooter. 
He can't delegate the PR to someone else, because he knows what he knows from experience-unfortunately that is something that can't be taught to just anyone.
If you need someone with a bit more bedside manner, then PM or call John Rutan at Audioconnection. He can give any Vandy information that you need to know.
Bob

@bdp24 
I'd be interested in hearing what you think about the Sales division head.
PM me.
Though, to be fair, he wasn't the designer, like Richard.
I didn't know Richard was an oenophile, thanks for including that info.
B