Are High End Audio Products Unreliable?


I don't know if it's just my bad luck but since I've gotten back into high end audio in the past year I have purchased several components that have developed problems that I have never experienced while owning mass produced Japanese components of the 70's and 80's.
First was my Well Tempered turntable. Granted , it was old, but the design is so simple that it should be pretty bomb proof. That one got a lot better once I got everything dialed in, but what a pain in the butt just to get it there.
Second was my Lehmann Black Cube phono preamp, which developed a bad channel. Then it was the Parasound JC-3 phono preamp that was bad out of the box, but was replaced with a new one (no issues since). Next, my Cambridge Azur 840C CD player developed issues loading CDs (no other issues but this is annoying). Then I bought a Furutech GT-40 DAC that had noise when playing computer files through the USB (replaced with a new unit which works great). Next, I bought a CARY SLI-80 amp that was physically damaged out of the box but worked fine at first, but after a couple of weeks developed an issue with the remote relay and required me to send it back for repair. I got a new unit from Upscale that is working great.
I'm not a total hamfist who is hard on equipment, I swear. I'm super careful with my stuff, I run everything through power conditioners, and know how to set up equipment. I must be unlucky. Or have others had similar experiences as mine?
snackeyp

Showing 2 responses by rhljazz

If it works out of the box it must not be Hi End. Seriously, I won't take home a product from a dealer until he takes it out of the box and plugs it in and makes sure it works. I've had too many disappointments of unpacking a new component at home, all excited to see what it can do, and then it's DOA.

Failures in the field are minimal but I do have a back-up for every component. I expect some maintenance and repairs to play at this level.
Snackeyp, so what problem is the SLI 80 giving you? I have an SLI 50, same basic chassis but different circuit which I've had for 16 years. During that time, I've had to replace the power switch and the selector switch.

The switches are a bit cheesey, but all in all not a bad repair record for that amount of time. I do love the sound of the Cary.