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Anyone ordered from Herbie's Audio Lab lately?

Very interested in more products from them but I have received no response to phone messages or email.
I did see in a post from November of 18’ that Steve died but that someone else was handling things. No idea if that’s still the case.
Has anyone ordered and received products from Herbie’s in the last 4 months or so?
bgpoppab
10 responses Add your response
limomangus's avatar
limomangus
1,426 posts
 
I'm still waiting. 
Post removed 
bgpoppab OP
38 posts
 
I did place order. It arrived in 4 days. 
While placing my order I did and a note that I would like to speak to someone about more products and this was just basically a small order to test things. No response. Since then I have also tried calling again. No answer or response to message. 
tuffy72561
184 posts
 
I just wanted to add that the 2 Ultrasonic Rx Damping Instruments arrived quickly and definitely add to the tubes performance. Very happy. 
tuffy72561
184 posts
 
I just spoke to Robert, I believe, a few says ago on Monday the 20th MLK DAY to order stop tube dampers. Robert was real helpful. professional and cordial as he could be. I received an email confirming the order immediately after we ended the phone call.
gdnrbob
4,444 posts
 
I have never had an issue with Herbie's. Email queries were always responded to quickly.
If I recall, he even answered the phone.
Bob
bgpoppab OP
38 posts
 
Figured I would take my chances and put in a small order. I received a confirmation email. Looking like things are good. 
tuberist
951 posts
 
Ordered in December and received promptly plus an email confirmation with tracking etc.

needfreestuff's avatar
needfreestuff
572 posts
 
I ordered from them in December around the 15th and the product was received within 3 days. Best of luck and let us know if you're still having problems getting a hold of them.
lowrider57's avatar
lowrider57
5,417 posts
 
I ordered from them a couple of times in 2019. His son, Robert is running the business.
Instead of email, try using the Contact Form.

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