Anyone else order Caladans from Clayton Shaw?


After watching videos and reading positive reviews I ordered a pair of Caladans. It’s been 2 weeks and I have never received an email confirmation of sale.  The charge on my cc was from Spatial Audio.  I have called and left VMs twice and also emailed Clayton’s info address. Crickets ! 

Has anyone else experienced this?  I assume he’s extremely busy but I’m getting a little anxious.

 

whiteknee

@prismvineyards 

I am happy for you.  I am still waiting (6 months and counting) for any word on a potential shipping date for me. Order date 12 November 2023, Invoice #107, white oak baffles.  

I'm interested in ordering a pair but I have some concerns:

* Requiring 100% payment upfront for something that will not ship for many months is not a typical way of doing business. A more reasonable way would be to ask for a % deposit and then require the balance be paid once the speakers are ready to ship. I've pre-ordered other items where the seller/manufacturer does not charge your credit card until the item is ready to ship. If you charge something, pay your bill and then wait six months or more to file a dispute with your credit card company, you may be out of luck. It seems like he is using the payments upfront to finances his operation which is a risky proposition for the buyer. 

* Since many people have reported that communication with Shaw about their order has been nonexistent or extremely laborious, how is he going to handle returns during the 45 day trial period OR the five year warranty? 

Thoughts?

Post removed 

Legitimate questions and concerns. I'm banking on Clayton's history and reputation.