Anyone else order Caladans from Clayton Shaw?


After watching videos and reading positive reviews I ordered a pair of Caladans. It’s been 2 weeks and I have never received an email confirmation of sale.  The charge on my cc was from Spatial Audio.  I have called and left VMs twice and also emailed Clayton’s info address. Crickets ! 

Has anyone else experienced this?  I assume he’s extremely busy but I’m getting a little anxious.

 

whiteknee

@the_nick  Clayton called my friend and told him the same thing. He mentioned he had to call at least 75 customers. Maybe PP did this because the money was sitting in Clayton's PP account for a long time?

@evank  Very interesting, and thanks for passing that information along (which was the intended purpose of me posting here). I followed up on the email I received from Mark at CSAL after I received it yesterday but have yet to hear back.

And not sure of the PayPal specifics, but don't want to speculate. At this point I am just looking forward to receiving the speakers.

@jackd 

I want to read the response as constructive, but it's just not how it comes across. For awareness, I received an email from Mark at CSAL and responded to it as soon as I read it. So, as you mention I am following up with the company.

As far as posting here for "help", that was not my intent. My intent was to see if others encountered a similar experience. This is informative not just for me, but others that may be in a similar situation.

Hopefully if you ordered your transactions and experience have been smooth.

I ordered a pair in cherry the week before Christmas. Confirmed the charge to Spatial Audio on my CC but never received a confirmation email or any other response from CSAL. I’ve sent two on line inquiries through their website but no response. Customer service is lacking but the product appears to be outstanding at least from the new recipients of the Calladan. 
… anxiously waiting to add these to my collection. I have 3 amps: Luxman 550 axII, Luxman LX-380, Musical Fidelity 6si and am in the Q for a Decware so very curious about the compatibility with these.