Anyone compare the Döhmann Helix Two mk2 vs CSPort TAT1M2?


Thanks for everyone’s advice! Has anyone spent much time comparing the Döhmann Helix Two mk2 vs CSPort TAT1M2?

Sorry I mean Döhmann Helix Two mk3 but open to both!

 

chauncey

Showing 3 responses by drbond

I have not compared either, but I have a Dohmann Helix 1 Mk2. From reading in WBF about the CS Port TAT1, it looks like there is much more adjusting needed with the CS Port. Comparatively speaking, the Dohmann is more plug and play.  I am very pleased with the sound from the Dohmann Helix 1; however, that being said, I have had very poor experience with Dohmann customer service. I’ve probably sent six emails about maintenance, upgrading parts, etc to all sorts of email addresses associated with Dohmann and never heard a peep from anyone in response.

I just reviewed my  emails that I sent, and neither were sent to Dohmann Audio.  They were sent to different distributors or dealers whose email address was listed as a contact point.  I am going to email Dohmann Audio next, and hopefully I get a better response.  Overall, I am very pleased and very impressed with the Dohmann Helix One Mk2.  I couldn’t imagine a better turntable, although I’m sure that some others are its equivalent.  

So, I emailed different contact points this past weekend: I inquired about maintenance for the Dohmann turntable. This time I picked a dealer from the Dohmann website, and emailed Dohmann Audio themselves despite the fact that their website says to email them only if there’s no dealer in the country. I had different results this time: one dealer immediately responded, and was very helpful, but replied that there was no maintenance necessary. It took about 4 days, but Dohmann Audio eventually replied, and indicated that there was some minimal necessary maintenance, and sent a link to a video about how to perform the maintenance.

This experience confirms my previously held opinion: always contact the manufacturer about details with respect to their products, as dealers don’t know the intricacies of the components that they sell.