I had tried to get some help regarding an amplifier issue with my KAV 250A. This is well before Rondi had passed (rip, prayers).
All tech support voice mail boxes were full. So I tried sales extensions. All sales voicemail boxes were full. Imagine that? Left messages and numbers, no call backs.
HEY KRELL!! YOU JUST LOST ME AS A FUTURE, and past, CUSTOMER.