2. amps-preamps
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Anthem Customer Service

Very disappointed with Anthem customer service. Long time customer and a working television, film and music producer.

No phone support and email correspondence is just pitiful. Took me half a dozen emails to answer a simple question about the correct ARC microphone to use with one of their amps. And it took a supervisor, and even then very incomplete answer. My follow up emails and concerns completely ignored. 

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Showing 1 response by erik_squires

erik_squires
15,861 posts
 

I've found their e-mail support quick, but often not useful.  For a variety of reasons I'm now recommending Marantz over Anthem.

The quality of the room correction, lack of ability to directly alter EQ curves and the incorrect / incomplete use of Dolby Surround with 2 channel sources is among the reasons why.

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