I don't believe that an Audiogon member is being any more "anonymous" hiding behind a user name, than a manufacturer's rep' is hiding behind a brand name. If one started discounting opinons on this basis, most of the content on this site would have to be discounted. I think it a positive thing when an Audiogon member shares their experience regarding customer service, whether it be positive or negative. Heck, manufactures go to great lengths and expense to project their opinion of themselves or the positive opinion of others regarding their products, but rarely (and quite understandably) do they do they opposite. This may be one of the few avenues that the audiophile community has to keep it "real". While I think this thread may have opened in a less inflamatory fashion, I still welcome the sharing of experience. As the thread progressed, I believe the consensus indicated that Abdou may have had something of a unique experience or reaction. Perhaps, a somewhat unexpected positive outcome may have or will come to be.
Alpha Core Goertz
Anyone else notice that their customer service is beyond unhelpful...but insulting?
I tried to order 2 banana plug terminations with them and one month later they've yet to send them. Dropped the order twice.
I'm selling these cables and working with a company that can help me. Too bad they lost my business for a $30 dollar order.
I tried to order 2 banana plug terminations with them and one month later they've yet to send them. Dropped the order twice.
I'm selling these cables and working with a company that can help me. Too bad they lost my business for a $30 dollar order.
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- 83 posts total
- 83 posts total