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  3. 195247-94506

AliExpress order issues

With all the comments about  how good the 'Nordost' cables from AliExpress were, I decided to order some back in April. Got confirmation, and the usual location status updates- shipped, left country of origin, in receiving country, with local carrier, out for delivery...then crickets. No cables, no updates, nothing. Then about a week after the last update I get a "There was a problem delivering your order". that's it. No explanation, no what to do now, no refund coming, no anything. That was the final communication. I had to open a dispute with my CC company to get a refund. Has this or similar happen to anyone else?

thecarpathian

Showing 2 responses by mahgister

mahgister's avatar
mahgister
13,775 posts
 

Weird thing is, I didn't get a tracking number, just those vague 'this is where your package is now' emails. And I couldn't make any headway on their site. I'll give it another shot, see what happens...

it is not evident to navigate their  site...

I had the same problem few weeks ago with a small chair i ordered but was never put in the mail...

Aliexpress reimbursed me...

 Look attentively  "order details"...

mahgister's avatar
mahgister
13,775 posts
 

I am sorry my dear friend for your ordeal...

I ordered perhaps  70  times on aliexpress  and i could not remember more than 2 times similar problem resolved by aliexpress team...

I can only offer you an imaginary mate ...

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