2. misc-audio
  3. 195247-94506

AliExpress order issues

With all the comments about  how good the 'Nordost' cables from AliExpress were, I decided to order some back in April. Got confirmation, and the usual location status updates- shipped, left country of origin, in receiving country, with local carrier, out for delivery...then crickets. No cables, no updates, nothing. Then about a week after the last update I get a "There was a problem delivering your order". that's it. No explanation, no what to do now, no refund coming, no anything. That was the final communication. I had to open a dispute with my CC company to get a refund. Has this or similar happen to anyone else?

thecarpathian

Showing 1 response by bimmerlover

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bimmerlover
78 posts
 

I'm sorry to hear that. My experience has been pretty good communication and fast shipping.

 

II'm sorry to hear that. My experience has been pretty good communication re order info, and fast shipping.

 

I received one item that turned out to not meeting specifications and although it was kind of tricky for me to file a return request, ultimately it was refunded and I got a prepaid return label, so all ended well. 

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