Aliexpress Marketplace practices, be for warned.


I would like the audiophile community to know that Aliexpress will not stand to help buyers from vendor fraud of products purchased off of their website.  I recently order fake Audioquest cables from [Vipeos - HiFi Store] and was denied my cancellation even though placed  within a 24 hour period.  They promises no charges will post before shipping happens but as a fact my credit card was posted a charge within 12 hours.  Expected delivery time is about 2 weeks but still the vendor refuses to stop shipment and refund my card.  They rather I receive, send back, and ultimately get credit vs cash back.  So be aware of this type of practices Aliexpress is allowing to happen within their commerce market place.

daytrader

I got a fake product, wanted to return it, but useless customer support were bouncing me around. Procedure is definitely made like that on purpose, so you can never get a refund. 

In the end, i opened a complain at paypal, uploaded photos of a fake product, explained that happened, and they refunded me fully. 

But yeah, Aliexpress is only for things you can afford to lose or not get any support. 

"...counterfeit and fake Chinese junk?", you ask?

This morning CNN carries the dogs-painted-as-pandas story.

Markets of appearance over substance, it would seem.

I don’t get it. You ordered from a foreign seller, known to be overseas. You deliberately ordered replica products. You changed your mind midstream. 
 

I can’t cancel Amazon if it’s shipped. Monoprice same. I recently ordered a $650 replica amplifier, came within 7 days, was well reviewed and many had sold. 
 

Caveat emptor. But to blame the vendor for not allowing themselves to be subject to the whim of a global market ignores why you are using that marketplace. 

I use Amazon too, almost for everything thing. 🙄.
Even they allow you to cancel within a certain time period after an order has been placed. True, if to late you have to receive and return but in these cases it just a trip to my local Whole Foods and the return is easily complete.

i do agree with “buyer beware”, but Amazon doesn’t have fake knockoffs, ie AudioQuest products.

BTW, Monoprice has good products. Good choice. 👍