A simple request---Please pack audio gear well.


I just received a Rowland amplifer today via Fedex Ground. It came from within the state so it was a shorter transit time.

the amp came with a bent rear heat sink. I have not yet checked to see if it works operationally.

the amp was packed in a single, fairly thin walled cardboard box. the amp was not wrapped in plastic, so I spent 10 mins, poking out shipping peanuts out of the heat sinks.

There really needs to be guide here on Audiogon on how to properly pack audio equipment for those to follow.

Some of my suggestions

1. Never use peanuts, they are worthless, especially when shipping anything over 1 pound in weight. a 50 lb amp will render a .0001 oz piece of foam useless when it rolls on top of it.

2. double box things or use a thick walled box. Computer boxes are great if you can't double box.

3. wrap the item in something. never just pack it naked. use a garbage bag if need be. a pillowcase. USE something!

4. if you don't have something at home, use a packing professional, I have done this and the $20-$45 cost was worth the risk.

I am very worried about powering up this amp and will be using a pair of speakers I found at the flea market as the Guinea Pig while testing if it works.
justlisten

Showing 2 responses by onhwy61

Who paid for the shipping? If the buyer agrees to pay the shipping costs they are in a much better position to specify how the equipment should be packed and sent. If you want it double boxed and no-peanuts, then make it part of the deal.
My earlier question about who paid for the shipping costs goes to the point of "you get what you pay for". If how the item is packed is important to you, and I can't imagine why it wouldn't, then you should be very precise in your purchase offer to specify your requirements and may be even go so far as to back it up with dollars. Sure it's the seller's responsibility to adequately pack the item, but as a buyer do you only want an adequately packed item? Again, if it's important, then specify in detail and pay for it.

Thanks for the info on UPS' new policy. I like the idea of having them pack.