sabai
Responses from sabai
| Hegel Design Flaw? Jon2020,I live in a remote part of Asia. It was shipped to me here and I had no alternative but to ship it back and take what they would give me for it. They would not give the 30-day guarantee that is usually standard with Hegel dealers.P59teitel... | |
| Bricasti M1 DAC vs PS Audio Direct Stream DAC Bill_k,I own the DS DAC. I have heard the Berkeley Reference DAC and the Bricasti M1 DAC in 2 different systems. I have not had the opportunity to do A/B testing with them in my own system. So, my observations have to be taken advisedly. Neverthel... | |
| Hegel Design Flaw? P59teitel,I have just recently sold the H20 back to the dealer -- at a large loss. Donjr,Thank you for your sympathetic post. Your observation about the designer may explain a lot regarding how I was treated by two of Hegel's employees. | |
| Bricasti M1 DAC vs PS Audio Direct Stream DAC Fsmithjack,It's a shame you did not wait for Yale. It was well worth the wait. In my estimation it may allow the DS DAC to rival the M1 and the Berkeley Reference. | |
| Hegel Design Flaw? Abucktwoeighty,It is certainly not the inconnects. I use Anti-Cables, Furutech, Shunyata and Elrod interconnnects. | |
| Hegel Design Flaw? Knghifi and Ghosthouse,I tried to work with Hegel and the dealer for months. They would not budge. Both insisted there must be something wrong with my system. They insisted I eliminate whatever was preventing the H20 from integrating with my syste... | |
| Hegel Design Flaw? Onhwy61,You're very welcome. You make a good point.Ghosthouse,No problem. Thank you very much, but I live overseas. I have been up up against the wall for months. With a defective unit and no help from Hegel I had to make a difficult decision. I h... | |
| Hegel Design Flaw? Knghifi,I did not run the H20 in series.Wolf_garcia,I agree. I am astonished that Hegel did not make any attempt at all to help out. It perplexes me why they would simply walk away from their own product. Ghosthouse,I agree that "it's in Hegel's b... | |
| Hegel Design Flaw? Denon1,Thanks for posting your story about Hegel. I find it interesting that this happened to you -- and that Hegel had an excuse not to back their product, as in my own case. You have confirmed something important here regarding Hegel, IMO.Their ... | |
| Hegel Design Flaw? Mribob,Whenever products work as expected then talking about not standing behind the product or not giving good customer service is a moot point. But when things go wrong that's when you may find out things you would rather not have found out.You ... | |
| Hegel Design Flaw? Onhwy61,With all due respect, I don't feel my question is loaded. It is simply a query. I have a follow-up question. Has anyone had any experience dealing with Hegel customer service? | |
| Bricasti M1 DAC vs PS Audio Direct Stream DAC Nglazer,Yale beta does not shine a light to Yale. | |
| Bricasti M1 DAC vs PS Audio Direct Stream DAC Coli,Sounds like a comment on a stock. The DS DAC with Yale produces amazing sound -- if your system is up to it.Aolmrd1241,Well put. | |
| Bricasti M1 DAC vs PS Audio Direct Stream DAC Nglazer,Significant improvement. A no-brainer. | |
| Bricasti M1 DAC vs PS Audio Direct Stream DAC I agree with Ozzy. |