rlawry

Responses from rlawry

I'm trusting FedEx/ UPS less by the day
I heard Fedex and UPS are merging.  The new company will be called Fed-Up.  
High Fidelity Cables?
It is a shame they went out of business but in my opinion it was an unsustainable business model.  If there were one thing in audio that was a sure bet for sonic improvement it was HFC products, no matter the gizmo or how many you already had.  Ot... 
Go Cat8!
I had a cat 6E Blue Jeans ethernet cable running from my router to Bricasti M1SE streaming DAC and switched to a Certicables cat 8 cable, both 10 feet long.  I bought the Certicables on eBay for $45.  The difference was noticeable in a positive di... 
High Fidelity Cables?
I believe there were a number of reasons HFC went out of business other than escalating stratospheric pricing. First, their customer service was weak to put it mildly. Second, the constant innovation and model upgrades quickly obsoleted current te... 
China built tube amps
Categorizing all Chinese-built tube amps as junk is really painting with a broad brush.  I have bought junk stuff from all over the globe, thank you.  Recently I bought an inexpensive Chinese tubed headphone amp with an onboard DAC; the brand was ... 
Does Anyone Know What is Up with High Fidelity Cables?
sts, couldn't agree more.  It has become a personal decision as to whether the price, whatever that might be, is worth the customer service problems.  
Does Anyone Know What is Up with High Fidelity Cables?
balihog, I do have a Silnote Epirus Master Reference USB cable and it is indeed a fine-sounding cable.  That being said, the reason I originally posted this note is to receive information on problems in ordering High Fidelity Cables, not to have t... 
Does Anyone Know What is Up with High Fidelity Cables?
To my knowledge HFC has 2 types of dealers:  those that have bricks-and-mortar locations and the others that are virtual and sell via the internet.  I have used both types in the past and am told it is difficult to sell their products when HFC has... 
Does Anyone Know What is Up with High Fidelity Cables?
Yes, history is replete with companies making and selling a terrific product that failed due to lack of product support.  I certainly hope this doesn't happen to HFC as I love their products.  
Does Anyone Know What is Up with High Fidelity Cables?
OK, as the OP I will jump in here.  There are a lot of good points here from every direction regarding supply chain issues and the cause.  I have to admit I don't really fully understand the issues and causes of long overseas lead times and also a... 
Does Anyone Know What is Up with High Fidelity Cables?
With the responses so far from numerous HFC customers it is indicative of a lack of proactive customer service.  It should not be left up to customers to endure long waits for orders and having to contact HFC for updates.  I can honestly say my re... 
Does Anyone Know What is Up with High Fidelity Cables?
You know, I was in the medical device business for 40 years and had my own company for 20 years.  My customer service model was to contact customers regularly without their having to contact me, especially if an order were late.  I know this model... 
Does Anyone Know What is Up with High Fidelity Cables?
My life, as with most people, is filled with work, demands, problems, and activities.  I use music and audiophilia as an escape, a respite, a rest, a distraction from all of these worldly issues, and I value these relatively infrequent moments gre... 
Does Anyone Know What is Up with High Fidelity Cables?
Lol!  They will get payback by calling you every single day for the next 6 months with an order update.  
Does Anyone Know What is Up with High Fidelity Cables?
Well, wouldn't you know, I finally received an email from Casey that my Reveal power cable is shipping today.  They did promise to ship overnight and unfortunately it shipped ground 🙄, but who cares, a few more days matter little in the almost 60 ...