nicktheknife

Responses from nicktheknife

How Long Is Too Long?
@cleeds  I believe you are correct sir!   
How Long Is Too Long?
@ozzy,  I'm trying to get in touch with him today and if I can't get any satisfaction I will reveal the name of the product.  I didn't want to come off as one of those vindictive types that come to the forum to soil a company's name because I ha... 
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cleeds, Yes, it certainly appears that way.  I was trying to give him the benefit of the doubt.  I appreciate that he doesn't charge for repairs as he "stands by his product".   I would prefer to pay for the repairs and get my gear back in a rea... 
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I've talked to the owner and it's not a supply issue.  He simply hasn't had time to get to my gear as he is busy building new units for new orders.    
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@rpeluso    🤣  
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@alvinnir2  Good advice and I have been thinking along those lines as well.  I said earlier that I have been casually looking at other phono pre's on this site and USaudiomart..   You brought up a good point that what happens if I need to send t... 
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@frankmc195,  Yep, I did it so my hands are tied.  I'm going to give him a call.  Hopefully he answers the phone.    
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@ markny2011,  I guess I should consider myself lucky? 😄 That is shameful about PS Audio.   
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  @ petg60, I didn't ask but his excuse for not repairing my units is that he's too busy building new ones for other customers.  I doubt he has any spares lying around.  I'll give him another call.    
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I’m happy to see some have a sense of humor on this sight. 😄  
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Sorry to hear about your knee Ozzy. My wife has a lymph node problem she's been trying to get diagnosed.  She gets lab work done and nobody calls or sends her the results.  She has to keep calling her doctor to find out the results.  So, you're n... 
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@ ozzy, Yeah, no matter what the excuse is, it appears we’re at the mercy of the manufacturer. I guess we can only hope that we get our problems or issues resolved in a reasonable amount of time. When I spoke to the guy, he said he wasn’t even a... 
How Long Is Too Long?
  @ mike_in_nc, I get what you are saying and as I said, I gave him a call. He said he was swamped due to a big influx of orders but at some point you have to take care of your customers who already bought and own a piece of your equipment. Espe... 
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  @ ghdprentice, He doesn't charge for the repairs.  After having to wait so long, I think it would be good business that he doesn't.   
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@ yogiboy,  Fortunately, my phono pre is not in the same class as yours.  I would be really pissed if it was and I had to wait so long.  LOL!