montaldo

Responses from montaldo

Basis Audio - Exhorbitant servicing evaluation cost
All good. if I misunderstood, my apologies.  If I receive any clarification on the evaluation fees I will post it here. Thanks all.  
Basis Audio - Exhorbitant servicing evaluation cost
Agree about the parallel, viridian. but I have owned three sota turntables and Donna has been nothing but extremely helpful when I have any sort of problems. And as I noted early in this thread, SOTA has begun to teach hobbyist how to make repairs... 
Basis Audio - Exhorbitant servicing evaluation cost
Wow Dodnbav, that would have been a lovely business lecture to someone who is complaining about the general high price of service, which I was not. And I got some opinions from a number of people who have had direct experience with basis and testi... 
Basis Audio - Exhorbitant servicing evaluation cost
not to perpetuate this thread, but I'm not complaining about the cost of service. I just don't understand how they can charge $3,500 just to figure out what's wrong with the table? it's not clear but it seems the service for the table would not be... 
Basis Audio - Exhorbitant servicing evaluation cost
I have always gravitated to vacuum tables, having owned SOTA tables. So the debut vacuum seems like a holy Grail :). The truth is I don't know a lot about many other table brands. I have friends that have owned many from VPI and others.  If I cou... 
Basis Audio - Exhorbitant servicing evaluation cost
they didn't respond to my email but maybe I should just call them, since the these don't seem to apply every time you send it turntable in.  
Basis Audio - Exhorbitant servicing evaluation cost
Maybe the turntable policy gives the wrong impression that anytime one sends a turntable in to basis they get charged that fee. From the stories above it sounds like that doesn't happen? I just don't understand under what circumstances the fee app... 
Basis Audio - Exhorbitant servicing evaluation cost
Yeah. why not just $150/hour for diagnosis? Not saying they shouldn't make money.    
Basis Audio - Exhorbitant servicing evaluation cost
it sounds like the service at basis is great. I wish I understood why they feel I have to charge so much just to diagnose a problem.  And again I've heard nothing but great things about basis. I didn't mean to start a complaints session on them! ... 
Basis Audio - Exhorbitant servicing evaluation cost
Yes many reasons on their website and I'm sure they are valid from a business standpoint. But as a comparative example, SOTA undoubtedly has the same problem having been around a long time. but they've always been amazing with discussions and serv... 
Fuse type - Audio Note UK 4.1x Balanced
The other fuse is a 250 milliamp. I haven't heard back from my distributor contact but I did hear from an audiobook dealer today, And he's confident that it should be a slow blow. This hopefully explains the problem.  Thanks for your time and I'l... 
Tube Amp, Preamp upgrades -- what did you do that improved your units?
This is an old thread but grannyring, if you see this, I am interested in thoughts about upgrading my Quicksilver v4 amps. They are the earlier transformer models but I use KT-150 tubes. I love it but wonder what might make it even better. It was ... 
Single ended = large images?
Interesting! Thanks Ralph.   
Single ended = large images?
Kenny_c: I don't think that's it... I've always considered mid-range my priority and I love tube amps because they get the mid-range right. I just remember comparing Carrie 805 to my VTL amps at the time, and the Cary images a little forward and l... 
Single ended = large images?
Thanks. Has it happens I buy all my input tubes from Brent, for years. I may give him a call.