hgeifman

Responses from hgeifman

Aurender N10 display issue
@jl1ny,  I also purchased my Aurender N20 from The Music Room.  Please CALL them on Wednesday and get the help you need.  Their Customer Support is excellent.  please keep us posted.    
Aurender N10 display issue
@jl1ny, Thanks for the pictures.  I have no clue why the display colors are wrong.  Please call your retailer and send in a remote support request.    
Aurender N10 display issue
@jl1ny, One more suggestion.  Please power down your Aurender and unplug it from the wall. Wait 15 minutes and turn it back on. Please keep us posted.  Thanks.   
Aurender N10 display issue
@jl1ny, The display colors on my Aurender N20 are correct and I have no issues.   As you noted above, I suggest you return the unit to your retailer and have him check the unit.  I also suggested above that you send Aurender a Remote Support requ... 
Aurender N10 display issue
if your Aurender is having problems, Aurender can diagnose and fix any issues via their Remote Support service. To send a Remote Support request email, open the Conductor app and go to Settings>Help>Send Remote Support email. It will ask yo... 
Stereophile Scamming Subscribers?
You asked a great question.Please call Stereophile and ask them to explain.  
Search for Linn Record albums but none are displayed
Aurender Customer Supports reports their Conductor App DOES NOT support searching by record label.  We found the record label search option on the QoBuz "web player", but it is not available on the QoBuz mobile app (I could not find it).   I tol... 
Search for Linn Record albums but none are displayed
Aurender Customer Support reports “label is not a searchable field on the Conductor App”.   When I visit the QoBuz Web browser, I CAN search on labels for ’Linn Records, Blue Coast, Reference Recordings, etc.’. It seems many albums from these... 
Search for Linn Record albums but none are displayed
@bill_k , Thanks.  Great point.  I am waiting for Aurender customer support to respond.    
Aurender Star Feature (removing stars)
Have you tried clicking on the stars to remove them?   Go to the star and click on it to remove the selection.  Please keep us posted.   
Aurender N20
Go to Settings, select Face ID and passcode.  Scroll down and turn passcode off.    
Forte 4a service
I have never used this repair service but their web site states they service and repair Forte amplifiers. I suggest you call them to discuss. See link to High End Audio Repair    
Need TiVo" 4 digit code for my amp
@nonoise, Thanks for sending me the above TiVo instructions for controlling the volume on my amplifier.  My TiVo remote connection issue is solved.  I replaced my TiVo remote (broken) with another TiVo remote and followed the TiVo instructions bel... 
Need TiVo" 4 digit code for my amp
Musical Fidelity suggested I use the TiVo learning process to make the connection. Unfortunately, I started this process and discovered the TiVo remote used for my test would NO LONGER connect to my main amplifier. This required more time to re-ad... 
Need TiVo" 4 digit code for my amp
@nonoise, Thanks for sending me the above TiVo instructions for controlling the volume on my amplifier.  I have already applied these instructions and the TiVo remote failed to connect to my amp.  I will follow these instructions again and see wha...