cdente
Responses from cdente
| Tube Research Labs Dude vs. Shindo Labs preamps Gallant_diva, I'll address the statements from you/Paul when I get home this weekend. If I can find them, I'll pull the two shipping receipts with Paul's Fedex number so we can put that one to bed. "Happy Christmas"? I'm sure I did not say that bu... | |
| Tube Research Labs Dude vs. Shindo Labs preamps I'm going to get a measurements all the original tubes provided by TRL that I pulled just for a sanity check. The original output tubes were a disappointment rather than problems and TRL did provide me with a second pair early on in the debugging ... | |
| Tube Research Labs Dude vs. Shindo Labs preamps Look at my original post on this thread. That was my objective here. Mission accomplished. If you would read the post you can answer your own question on my plan to solve my remaining problem with the Dude. TRL took two cracks at attempting fixing... | |
| Tube Research Labs Dude vs. Shindo Labs preamps Yes let me put the quality part of it in monetary context for you: - A chassis that is fd up (back plate they used was too large, a top cover that I cant be tighten down due to a cap that's too tall to fit inside. Take a guess as to what that wi... | |
| Tube Research Labs Dude vs. Shindo Labs preamps Best sounding preamp I have ever heard - even with last nagging issue to resolve. Quality and customer service on the exact opposite end of the spectrum. | |
| Tube Research Labs Dude vs. Shindo Labs preamps It's getting shipped on Friday to a third party for assessment. Just got off the phone with them. Keep you posted on the results. | |
| Tube Research Labs Dude vs. Shindo Labs preamps So you have access to TRL order systems and sales numbers? And you are just and end user. Right. I wish TRL the best and hope for the sake of other potential buyers that my unit quality and service experience is not the norm. | |
| Tube Research Labs Dude vs. Shindo Labs preamps Goldeneraguy, the problems with my Dude were identified long before I move to EP speaker platform. I still have most of those same components in the mix today. That system iteration consisted of the following:Bel Canto CD-2Audio Horizons Tube DAC ... | |
| Tube Research Labs Dude vs. Shindo Labs preamps If this question is directed to me I don't know Glory and he knows nothing about me or my experinces with TRL. You will need to ask him about his involvement and motivations here. | |
| Tube Research Labs Dude vs. Shindo Labs preamps Agear, are you saying I was offered a refund and refused it? I went back through all my emails to Paul and during my 9 month ordeal I found two where I asked for a loaner (before it was shipped back the first time) and a refund the second time it ... | |
| Tube Research Labs Dude vs. Shindo Labs preamps No not to the best of my recollection but I can check emails to be sure. I do remember asking for a refund at one point though. I really did go the extra mile(s) to hang in there and resolve the problems. I went far over and above the call of duty... | |
| Tube Research Labs Dude vs. Shindo Labs preamps For the record I will gladly ship it back to them for a full refund. Changes nothing in terms of my experience with them as a consumer or as a member of this community. And no I have not heard anything directly from the manufacturer. | |
| Tube Research Labs Dude vs. Shindo Labs preamps Now my manhood is at stake! My apologies to the thread originator. Not sure if sending the thing back to TRL for a third time is manly or just down-right foolish. I believe the best course of action for my situation is to go third party for repair. | |
| Tube Research Labs Dude vs. Shindo Labs preamps Tthean - You can contact me for a less-than-glowing perspective on TRL from a quality and customer service perspective. | |
| Emerald Physics owners Got the unit back and tested the input side going from preamp to dbx. The result in terms of clarity, dynamics are subtle but good. Slightly higher gain in volume but not as much as I had hoped for. The real down side to this unit is the additiona... |