Reliability of Cary Audio Products


I'm considering adding a second (all tube) system for my home office. Amongst the integrated amps that are being considered is the Cary SLI 80. A friend, who is also a long term retailer of audio products, suggested that Cary has a poor reliability record. He hasn't sold Cary for a long while, and from what I've read on Audiogon, he may be out of touch with Cary products. Comments from Cary owners would be appreciated.

John
johnrob
My Cinema 11 has several problems with it's basic operation and it's only 2 years old. I know something about electronics. I've sold electronics and installed "high-end" home theater systems. I'm a 45 year old guy w/ a degree. Cary has treated me like I just fell of the turnip truck.

The people at the Cary service center are nice but have flat-out failed to recognize the problems with the C11. Denial? It's a lemon people.

I sent the unit back to them and they ignored the problems and sent it back to me saying it tested fine and I needed to check for ground loops.

Ground loops don't cause the volume control knob to fail, the remote to fail, popping noises when switching between inputs, and the unit strangely switching into 5.1 mode when removing your headphone jack. The service tech actually suggested I open the unit up and fix the volume control pot myself. It's under warranty!

I will not buy another Cary product. And I would recommend you stay away from the C11. The bugs may have been addressed with the C11a - I really don't know. Not going to chance it.
Ok, so the comment is from 5 years ago but it still deserves to be bashed

but let's be honest - all chokes suck.

A choke is nothing but a coil of wire wrapped around a core. They are one of the basic building blocks of passive electronic circuits. The choke provides inductance and the other 2 are resistance and capacitance.

Claiming they all suck is to be perfectly blunt....ridiculous.

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I have mostly cary products and have not had any issues, not to discount your issue by the way.
I owned a Cary Cinema 6 AV Processor and i was dissapointed with the digital playback. Very poor. It seems like they have been making improvements on dvd players and ulti-channel power amps.
My Cary experience over many years is rock solid. No problems. 3 cd players and Cary SLI-80.
Art