Help with Pono?

Here's a few things you can try. First, make sure whatever file system that Pono uses is compatible with your OS. Also, keep the power on when you connect to a computer. Another option would be to put music on the SD card first.

Thanks. I know that Pono is compatible with my operating system. I tried connecting the Pono while it was on and that didn't do anything different. I like the idea of putting music on the SD card independent of Pono by transferring files to it, but it's a micro SD card and my iMac doesn't have an interface to plug one that small into. I would imagine there must be an adapter of some sort I could use. Could I put it into my printer and get it to read that way?

My understanding is that there is supposed to be a some sort of symbol for the SD card at the lower left part of the screen, where there's a box with Pono written and a downward pointing arrow (for downloads) which is where I drop files to load them onto the player itself. But I don't see anything. But it may be that I'm not understanding how it ought to work.

Many thanks for your suggestions!

"04-19-15: Tpy
Thanks. I know that Pono is compatible with my operating system."

Even though its compatible with your OS, you still may need to install a file system. For example, Pono may use a file system called ext4. Your Mac doesn't support that system from the factory. You need to download and install it.

"The tutorial video seems to imply that when loading music, I can drag files to the SD card, but the SD card isn't showing up near the place on the lower left of the screen where I drag and drop files to the Pono itself, which has worked find."

You may have to use the file system to do that. Look there and see if the SD card comes up as a drive or partition. If it does, you drag and drop into that location.

"I like the idea of putting music on the SD card independent of Pono by transferring files to it, but it's a micro SD card and my iMac doesn't have an interface to plug one that small into. I would imagine there must be an adapter of some sort I could use."

There is. They usually include the adapter when you buy a micro sd card. Its not expensive. If you don't have the adapter, just buy a cheap micro sd card and use that. If you don't have an sd card reader on you computer, you can buy another adapter that goes from sd to usb.

I'm pretty unsophisticated about computers and am not sure what you mean by a file system, or ext4, or how I would install that. Do you mean I would install it onto the micro SD card, or onto the Pono unit itself?