Looking for advice - Mola Mola Kaluga amp has no output


Hello all and happy Easter. Hoping to get some tips from experienced Agoners. My Mola Mola Kaluga is giving some trouble - no sound. It is powering up but is cold to the touch even after hours. We were out on a weekend vacation and when I returned it was on standby mode (maybe power failure). It is plugged into my PS Audio Stellar Powerplant 3. I am completely puzzled because it is powering up fine, i changed the fuse as well, to no avail. Any clues from Mola Mola owners out there? I have written to Mola Mola and awaiting response as well. Thanks in advance for any help!

musicmatters1206

@musicmatters1206, It is no fun having equipment stuck in customs.   I suggest you call GTT and ask what can you do to get it unstuck.  I also suggest you call your shipper to see if they can help and to ensure all the paperwork is correct.  

Of course, the delay might because of the volume of packages.  In any case, I suggest you be proactive about getting it through customs.  

 

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Good luck @musicmatters1206 .  I am still puzzled how two monoblocks died at the same time with the same symptoms...it cannot be a fluke and it must mean that something feeding into the monoblocks must be responsible; could be the powerplant or the preamp.  Would be worth making sure that both are checked and tested carefully so you don't damage the repaired amp.

It hasn't been my experience that a dealer/distributor or the shipper has any pull with customs to speed up their process.

@deone brings up an interesting point of how both Mola Mola mono block amps stopped working at the same time.

I agree this issue needs to be further investigated including a conversion with GTT.