jperry and chilehed,
Thank you both.
I did see the Facebook group, but don’t have a FB account so l’ll check via my wife’s account.
With respect to the update, I started around 11pm and didn’t realize there would be so many between 2.2.5 and 2.6. I was following along in the Sense app for some time, then my iPhone screen timed out. When I went to wake it, the Sense app was trying to find the unit, but didn’t, so I just let it roll overnight. Awoke at 4am and same issue, Sense app didn’t find the unit. It wasn’t until 7am or so that the Sense app recognized the unit and I received the system update successfully completed message.
From there I looked at the update log and I was surprised to count 10 version updates. I then tried to navigate around the app to see what’s new and that’s when I discovered the issue(s). I tested a cd rip and was surprised to see that work. Then began all the on/off, unplugging/plugging, connecting/reconnecting, etc
I held off on doing a factory reset as I would loose all my ripped cds. It’s not a ton as I just purchased the unit 2 weeks ago. It might be what I have to do, but will wait to get a reply from Innuous.
Hoping I would at least see a response by Monday or Tuesday. Not sure if their techs work on the weekends.