Hissing at idle through one amp but not another


So I inherited a wonderful Ayon Crossfire from my uncle and it sounds awesome but I'm having a hissing that must be related to the amp/preamp match but I don't understand why.

With my Lamm preamp and the Ayon with the mute on, the speakers are silent, when I unmute I hear a hiss from the tweeters, just loud enough to hear at the listening position 10 feet away with no music playing and also during quiet passages on very quiet vinyl. It happens equally with any input selected on the Lamm. It's the same level of hiss no matter what the volume is set to. I've swapped the cable from preamp to amp. No change.

And then, when I swap out the Ayon for a vintage Fisher SA-100, there is no hiss anywhere at any time. Completely silent.

This is killing me. What the hell is going on!!!

dhcod

Tubes can hiss.  It's a common problem.  You can try different tubes one set at a time (preamp tubes, power tubes).  That's where I would start.

Yeah. 12AT7's are usually quiet but you can always get one that will hiss 2 or 3 times as the other. Switch the pre tubes left to right and see if the noise travels

These are good suggestions but this problem is different. It seems like the hiss is coming from the preamp because I don't hear it when the preamp is muted or off. But if I use a different amp, I don't hear hiss at all. I've swapped tubes. That's not the issue. It seems like something incompatible between the Lamm and the Ayon. I'm going to try another preamp next week.

Yes trying another preamp should tell if the problem is in the Ayon or the Lamm, or maybe the combination of the two.  Let us know how it goes.