Fee for home audition


I am in the market for a music server/streamer. I was discussing with one of the authorized dealers for a streamer. He had a demo unit and was willing to bring to my home for an hour and let me try. He is located around 10-15 minutes from my home. He wants to charge 5% for home demo. Is this the industry standard? I am not meaning to disparage anyone so not going to name the dealer. I am just trying to see what the standard practice is. 

svenjosh

That's disgraceful.  My dealer in the UK drove an hour and a half to drop off demo speakers (ATC SCM40), despite me being a new customer to him.

Not only that.  Once I'd placed my order for them, he loaned me a pair of SCM19s to tide me over for the entire 3 month lead time.

@svenjosh glad to have been of assistance (ie:PLL lock). With some streamer/servers where great care hasn’t been taken (like most most computers and consumer grade products) the PLL lock can be a useful feature. In your case, it is detrimental and based upon your observations, quite audible.

 

I assume at some point in this process you are going to share the dealer’s name from whom you purchased? Others on this forum could benefit.

 

Happy listening.

@ghasley As I said earlier I don’t want to disparage anyone. I don’t think he deserves a very negative review because of this one interaction. He otherwise has good reviews. Moreover he is not here to share his reasons on why he did it. I achieved my goal of auditioning and purchasing the Grimm Mu1. I am very satisfied with the outcome 

I received a lot of help from our members in this process. I can try giving back with information regarding Grimm. I am obtaining the Sablon and Nordost AES cables. I have a Shunyata omega that I borrowed from a friend. So I will post my impressions on the comparison.

I have the Grimm Mu1 and my friend has a Taiko extreme server. He came over to my home and was very impressed by the Grimm. He may borrow the Grimm and we may try comparing the two in his system. Ideally we would also want to try both in my system. But moving the Taiko is not an easy task. If we get the time to accomplish this, I will post my impressions.

@svenjosh You misunderstand…not the dealer with whom you had a misunderstanding, please share the name of the dealer from whom you evenutaly purchased. The community benefits when we patronize better dealers.