Fee for home audition


I am in the market for a music server/streamer. I was discussing with one of the authorized dealers for a streamer. He had a demo unit and was willing to bring to my home for an hour and let me try. He is located around 10-15 minutes from my home. He wants to charge 5% for home demo. Is this the industry standard? I am not meaning to disparage anyone so not going to name the dealer. I am just trying to see what the standard practice is. 

svenjosh

Showing 1 response by lollipopguild

That's disgraceful.  My dealer in the UK drove an hour and a half to drop off demo speakers (ATC SCM40), despite me being a new customer to him.

Not only that.  Once I'd placed my order for them, he loaned me a pair of SCM19s to tide me over for the entire 3 month lead time.